Privacy Policy

Effective date: November 6, 2026

Sichuan Alley Bistro ("Sichuan Alley," "we," "us" or "our") operates the restaurant at 625 New Park Ave, Unit G, West Hartford, CT 06110 and the website www.sichuanalleyus.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

Information we collect

Information you give us. When you email us, call us, fill out a form on the Site or sign up for updates, we collect the information you choose to share, such as your name, email address, phone number and the content of your message.

Reservations and online orders. Reservations are made through OpenTable and online orders are placed through our ordering system at order.mealkeyway.com. Those services collect the information needed to complete your reservation or order, including payment details. Payment card numbers are handled by those providers and are not collected or stored on our Site. We may receive your name, contact details and order or reservation details from them so we can serve you.

Information collected automatically. Our Site is hosted by Squarespace, which uses cookies and similar technologies to operate the Site and to give us basic analytics, such as pages visited, approximate location, device and browser type, and how you arrived at the Site.

How we use information

We use information to respond to your questions, manage reservations and orders, provide customer service, send updates or promotions you have asked to receive, improve our Site and menu, keep the Site secure, and meet legal obligations.

How we share information

We do not sell your personal information. We share it only with service providers that help us run the restaurant and the Site (such as Squarespace, OpenTable and our online ordering and payment providers), when required by law, or to protect our rights, customers or staff. These providers may use your information only to provide their services to us or as described in their own privacy policies.

Third-party services and links

The Site links to third-party services, including OpenTable, our online ordering system, Instagram and Facebook. Their privacy practices are governed by their own policies, and we encourage you to review them.

Cookies

You can block or delete cookies in your browser settings. Some parts of the Site may not work properly without them.

Email and text messages

If you sign up to receive emails or messages from us, you can unsubscribe at any time using the link in the email or by contacting us.

Data retention and security

We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

Your choices

You may ask us to access, correct or delete personal information we hold about you by contacting us at the email below. We will respond as required by applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last changed.

Contact us

Sichuan Alley Bistro
625 New Park Ave, Unit G, West Hartford, CT 06110
Email: contact@sichuanalleyus.com
Phone: (860) 248-6656